In 2023, the joint-top reasons for contacting customer service worldwide were reporting an issue of the product or service and requiring product or service information. 13 percent of customer service leaders responded with these answers in relation to their businesses.
Reasons for contacting customer service worldwide in 2023
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Deloitte, & Deloitte Digital. (October 2, 2023). Reasons for contacting customer service worldwide in 2023 [Graph]. In Statista. Retrieved July 03, 2024, from https://www.statista.com/statistics/802366/reasons-for-contacting-customer-service-worldwide/
Deloitte, und Deloitte Digital. "Reasons for contacting customer service worldwide in 2023." Chart. October 2, 2023. Statista. Accessed July 03, 2024. https://www.statista.com/statistics/802366/reasons-for-contacting-customer-service-worldwide/
Deloitte, Deloitte Digital. (2023). Reasons for contacting customer service worldwide in 2023. Statista. Statista Inc.. Accessed: July 03, 2024. https://www.statista.com/statistics/802366/reasons-for-contacting-customer-service-worldwide/
Deloitte, and Deloitte Digital. "Reasons for Contacting Customer Service Worldwide in 2023." Statista, Statista Inc., 2 Oct 2023, https://www.statista.com/statistics/802366/reasons-for-contacting-customer-service-worldwide/
Deloitte & Deloitte Digital, Reasons for contacting customer service worldwide in 2023 Statista, https://www.statista.com/statistics/802366/reasons-for-contacting-customer-service-worldwide/ (last visited July 03, 2024)
Reasons for contacting customer service worldwide in 2023 [Graph], Deloitte, & Deloitte Digital, October 2, 2023. [Online]. Available: https://www.statista.com/statistics/802366/reasons-for-contacting-customer-service-worldwide/