This statistic shows the share of customers by if they try to resolve issues before contacting customer service in 2018. In that year, 72 percent of customers stated that they try to resolve their issues before contacting customer service.
Share of customers by if they try to resolve issues before contacting customer service in 2018
Characteristic
Share of customers
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CFI Group. (April 5, 2018). Share of customers by if they try to resolve issues before contacting customer service in 2018 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/802342/share-of-customers-by-if-they-try-to-resolve-issues-before-contacting-customer-service/
CFI Group. "Share of customers by if they try to resolve issues before contacting customer service in 2018." Chart. April 5, 2018. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/802342/share-of-customers-by-if-they-try-to-resolve-issues-before-contacting-customer-service/
CFI Group. (2018). Share of customers by if they try to resolve issues before contacting customer service in 2018. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/802342/share-of-customers-by-if-they-try-to-resolve-issues-before-contacting-customer-service/
CFI Group. "Share of Customers by If They Try to Resolve Issues before Contacting Customer Service in 2018." Statista, Statista Inc., 5 Apr 2018, https://www.statista.com/statistics/802342/share-of-customers-by-if-they-try-to-resolve-issues-before-contacting-customer-service/
CFI Group, Share of customers by if they try to resolve issues before contacting customer service in 2018 Statista, https://www.statista.com/statistics/802342/share-of-customers-by-if-they-try-to-resolve-issues-before-contacting-customer-service/ (last visited July 22, 2024)
Share of customers by if they try to resolve issues before contacting customer service in 2018 [Graph], CFI Group, April 5, 2018. [Online]. Available: https://www.statista.com/statistics/802342/share-of-customers-by-if-they-try-to-resolve-issues-before-contacting-customer-service/