In 20223 there was a slight increase in the number of call center jobs created in several countries and regions. In the Philippines, for example, there were approximately 13,000 more call center jobs created than in 2022. India created the highest number of jobs globally within this industry, approximately 63,000 more when compared to the previous year. In 2022, the region that created the most call center jobs in the United States was in the Southeast.
Number of jobs created in the global call center industry from 2016 to 2023, by region or country
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Site Selection Group. (February 1, 2024). Number of jobs created in the global call center industry from 2016 to 2023, by region or country [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/802198/number-of-jobs-created-in-the-global-call-center-industry-by-region/
Site Selection Group. "Number of jobs created in the global call center industry from 2016 to 2023, by region or country." Chart. February 1, 2024. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/802198/number-of-jobs-created-in-the-global-call-center-industry-by-region/
Site Selection Group. (2024). Number of jobs created in the global call center industry from 2016 to 2023, by region or country. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/802198/number-of-jobs-created-in-the-global-call-center-industry-by-region/
Site Selection Group. "Number of Jobs Created in The Global Call Center Industry from 2016 to 2023, by Region or Country." Statista, Statista Inc., 1 Feb 2024, https://www.statista.com/statistics/802198/number-of-jobs-created-in-the-global-call-center-industry-by-region/
Site Selection Group, Number of jobs created in the global call center industry from 2016 to 2023, by region or country Statista, https://www.statista.com/statistics/802198/number-of-jobs-created-in-the-global-call-center-industry-by-region/ (last visited November 21, 2024)
Number of jobs created in the global call center industry from 2016 to 2023, by region or country [Graph], Site Selection Group, February 1, 2024. [Online]. Available: https://www.statista.com/statistics/802198/number-of-jobs-created-in-the-global-call-center-industry-by-region/