Brazil: bank customer complaint rate 2022, by bank

Published by Statista Research Department, Sep 12, 2023
In 2022, Banco Pan was the Brazilian bank with the highest number of customer complaints per one million clients in the country. During the fourth quarter of 2022, Banco Pan received over 76 complaints per one million clients. It was followed by Banco Inter, with nearly 37 complaints per million customers.

Banks with the highest customer complaint rates in Brazil in Q4 2022 (based on number of complaints per one million clients)

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Release date

September 2023

Region

Brazil

Survey time period

Q4 2022

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