As of 2021, all building services contractors (BSCs) in North America used a quality assurance for their business. That year, more than 90 percent of the respondents used task checklists or a cleaning schedule for quality assurance. Moreover, a similar share of respondents relied on observation or supervision.
Type of quality assurances used by building services contractors (BSCs) in North America from 2017 to 2021
Building service contractors/commercial cleaning providers
Supplementary notes
Survey method and exact date of survey were not provided by the source.
Multiple answers were possible.
Values prior to 2019 were taken from previous editions.
2017 baseline: 221 respondents
2018 baseline: 278 respondents.
2019 baseline: 497 respondents.
2020 baseline: 325 respondents.
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CMM. (September 30, 2021). Type of quality assurances used by building services contractors (BSCs) in North America from 2017 to 2021 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/800383/quality-assurances-used-by-building-services-contractors/
CMM. "Type of quality assurances used by building services contractors (BSCs) in North America from 2017 to 2021." Chart. September 30, 2021. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/800383/quality-assurances-used-by-building-services-contractors/
CMM. (2021). Type of quality assurances used by building services contractors (BSCs) in North America from 2017 to 2021. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/800383/quality-assurances-used-by-building-services-contractors/
CMM. "Type of Quality Assurances Used by Building Services Contractors (Bscs) in North America from 2017 to 2021." Statista, Statista Inc., 30 Sep 2021, https://www.statista.com/statistics/800383/quality-assurances-used-by-building-services-contractors/
CMM, Type of quality assurances used by building services contractors (BSCs) in North America from 2017 to 2021 Statista, https://www.statista.com/statistics/800383/quality-assurances-used-by-building-services-contractors/ (last visited December 21, 2024)
Type of quality assurances used by building services contractors (BSCs) in North America from 2017 to 2021 [Graph], CMM, September 30, 2021. [Online]. Available: https://www.statista.com/statistics/800383/quality-assurances-used-by-building-services-contractors/
