In 2023, building services contractors in North America received most of their complaints for problems regarding restrooms. During the 2023 survey, approximately 39 percent of the respondents stated that they received the most complaints about restrooms. Hard floor surfaces followed, with a share of 18 percent of respondents.
Areas/surfaces building services contractors (BSCs) received most complaints about in North America from 2017 to 2023
building service contractors/commercial cleaning providers
Method of interview
Email survey
Supplementary notes
The source does not provide any information regarding missing percentage points to 100 percent.
This question was phrased by the source as follows: "Which of the following areas/surfaces do you receive the most complaints about from your customers?"
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CMM. (March 22, 2024). Areas/surfaces building services contractors (BSCs) received most complaints about in North America from 2017 to 2023 [Graph]. In Statista. Retrieved January 02, 2025, from https://www.statista.com/statistics/800150/building-services-contractors-by-areas-or-surfaces-they-received-complaints-about/
CMM. "Areas/surfaces building services contractors (BSCs) received most complaints about in North America from 2017 to 2023." Chart. March 22, 2024. Statista. Accessed January 02, 2025. https://www.statista.com/statistics/800150/building-services-contractors-by-areas-or-surfaces-they-received-complaints-about/
CMM. (2024). Areas/surfaces building services contractors (BSCs) received most complaints about in North America from 2017 to 2023. Statista. Statista Inc.. Accessed: January 02, 2025. https://www.statista.com/statistics/800150/building-services-contractors-by-areas-or-surfaces-they-received-complaints-about/
CMM. "Areas/Surfaces Building Services Contractors (Bscs) Received Most Complaints about in North America from 2017 to 2023." Statista, Statista Inc., 22 Mar 2024, https://www.statista.com/statistics/800150/building-services-contractors-by-areas-or-surfaces-they-received-complaints-about/
CMM, Areas/surfaces building services contractors (BSCs) received most complaints about in North America from 2017 to 2023 Statista, https://www.statista.com/statistics/800150/building-services-contractors-by-areas-or-surfaces-they-received-complaints-about/ (last visited January 02, 2025)
Areas/surfaces building services contractors (BSCs) received most complaints about in North America from 2017 to 2023 [Graph], CMM, March 22, 2024. [Online]. Available: https://www.statista.com/statistics/800150/building-services-contractors-by-areas-or-surfaces-they-received-complaints-about/
