This statistic illustrates the awareness of U.S. citizens across generational groups regarding the access of healthcare services provided by their local government agencies via digital channels in 2016. According to the findings, 36 percent of Millennials reported to being aware of the ability towards applying for subsidized health insurance through digital channels, while in comparison only 27 percent of Baby Boomers stated similar awareness.
Share of citizens in the United States who are aware of their government providing digital access to healthcare services as of December 2016, by age group
Characteristic
Millennials
Generation X
Baby Boomers
Ability to apply for subsidized health insurance
36%
36%
27%
Ability to set up a routine visit/appointment at a city hospital
Question: Which of the following healthcare services does your local government provide access to via digital channels (e.g. via smartphone app, email, website, social network or other modern communication channels) and not simply a phone call? Select all that apply.
*Millennials: 18-34 years old
Generation X: 35-54 years old
Baby Boomers: 55 years and older
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Salesforce Research. (March 30, 2017). Share of citizens in the United States who are aware of their government providing digital access to healthcare services as of December 2016, by age group [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/799018/us-citizen-awareness-access-digital-healthcare-services-local-government-age/
Salesforce Research. "Share of citizens in the United States who are aware of their government providing digital access to healthcare services as of December 2016, by age group." Chart. March 30, 2017. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/799018/us-citizen-awareness-access-digital-healthcare-services-local-government-age/
Salesforce Research. (2017). Share of citizens in the United States who are aware of their government providing digital access to healthcare services as of December 2016, by age group. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/799018/us-citizen-awareness-access-digital-healthcare-services-local-government-age/
Salesforce Research. "Share of Citizens in The United States Who Are Aware of Their Government Providing Digital Access to Healthcare Services as of December 2016, by Age Group." Statista, Statista Inc., 30 Mar 2017, https://www.statista.com/statistics/799018/us-citizen-awareness-access-digital-healthcare-services-local-government-age/
Salesforce Research, Share of citizens in the United States who are aware of their government providing digital access to healthcare services as of December 2016, by age group Statista, https://www.statista.com/statistics/799018/us-citizen-awareness-access-digital-healthcare-services-local-government-age/ (last visited December 22, 2024)
Share of citizens in the United States who are aware of their government providing digital access to healthcare services as of December 2016, by age group [Graph], Salesforce Research, March 30, 2017. [Online]. Available: https://www.statista.com/statistics/799018/us-citizen-awareness-access-digital-healthcare-services-local-government-age/
