This statistic illustrates the awareness of U.S. citizens regarding their ability to access civic engagement services provided by their local government agencies via digital channels in 2016. According to the findings, 42 percent of citizens stated that they were aware of the ability to access voter registration services through digital channels, while in comparison only 25 percent reported similar outcomes when it came to following city budgeting and spending processes.
Which of the following civic engagement services does your local government provide access to via digital channels and not simply a phone call?
Characteristic
Share of responses
Registering to vote
42%
Information on key civic issues (e.g. voting booth locations)
40%
Follow city budgeting and spending processes
25%
Remotely participating in local town hall events (e.g. budget meetings)
Question: Which of the following civic engagement services does your local government provide access to via digital channels (e.g. via smartphone app, email, website, social network or other modern communication channels) and not simply a phone call? Select all that apply.
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Salesforce Research. (March 30, 2017). Which of the following civic engagement services does your local government provide access to via digital channels and not simply a phone call? [Graph]. In Statista. Retrieved December 03, 2024, from https://www.statista.com/statistics/798970/us-citizens-access-awareness-digital-civic-engagement-services-local-government/
Salesforce Research. "Which of the following civic engagement services does your local government provide access to via digital channels and not simply a phone call?." Chart. March 30, 2017. Statista. Accessed December 03, 2024. https://www.statista.com/statistics/798970/us-citizens-access-awareness-digital-civic-engagement-services-local-government/
Salesforce Research. (2017). Which of the following civic engagement services does your local government provide access to via digital channels and not simply a phone call?. Statista. Statista Inc.. Accessed: December 03, 2024. https://www.statista.com/statistics/798970/us-citizens-access-awareness-digital-civic-engagement-services-local-government/
Salesforce Research. "Which of The following Civic Engagement Services Does Your Local Government Provide Access to via Digital Channels and Not Simply a Phone Call?." Statista, Statista Inc., 30 Mar 2017, https://www.statista.com/statistics/798970/us-citizens-access-awareness-digital-civic-engagement-services-local-government/
Salesforce Research, Which of the following civic engagement services does your local government provide access to via digital channels and not simply a phone call? Statista, https://www.statista.com/statistics/798970/us-citizens-access-awareness-digital-civic-engagement-services-local-government/ (last visited December 03, 2024)
Which of the following civic engagement services does your local government provide access to via digital channels and not simply a phone call? [Graph], Salesforce Research, March 30, 2017. [Online]. Available: https://www.statista.com/statistics/798970/us-citizens-access-awareness-digital-civic-engagement-services-local-government/
