This statistic illustrates how aware U.S. citizens are in terms of knowing what general services are provided by their local government agencies via digital technologies and not simply a phone call. During the surveyed period, 41 percent of U.S. citizens were aware that they could access information on garbage pickups through digital technologies from their local government agency, while in comparison only 27 percent had similar awareness when it came to information on street cleaning.
Which of the following general services does your local government provide to citizens via digital technologies and not simply a phone call?
Characteristic
Share of responses
Information on garbage pickups
41%
Ability to pay property taxes
38%
Ability to pay for parking/driving tickets, fines or fees
37%
Ability to report a road issue (e.g. pothole, damaged/missing street sign)
37%
Information on street cleaning
27%
Ability to apply for or submit a building/home construction permit
Question: Which of the following general services does your local government provide to citizens via digital technologies (e.g. via smartphone app, email, website, social network or other modern communication channels) and not simply a phone call? Select all that apply.
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Salesforce Research. (March 30, 2017). Which of the following general services does your local government provide to citizens via digital technologies and not simply a phone call? [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/798437/us-citizens-awareness-general-services-local-government-digital-technologies/
Salesforce Research. "Which of the following general services does your local government provide to citizens via digital technologies and not simply a phone call?." Chart. March 30, 2017. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/798437/us-citizens-awareness-general-services-local-government-digital-technologies/
Salesforce Research. (2017). Which of the following general services does your local government provide to citizens via digital technologies and not simply a phone call?. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/798437/us-citizens-awareness-general-services-local-government-digital-technologies/
Salesforce Research. "Which of The following General Services Does Your Local Government Provide to Citizens via Digital Technologies and Not Simply a Phone Call?." Statista, Statista Inc., 30 Mar 2017, https://www.statista.com/statistics/798437/us-citizens-awareness-general-services-local-government-digital-technologies/
Salesforce Research, Which of the following general services does your local government provide to citizens via digital technologies and not simply a phone call? Statista, https://www.statista.com/statistics/798437/us-citizens-awareness-general-services-local-government-digital-technologies/ (last visited December 22, 2024)
Which of the following general services does your local government provide to citizens via digital technologies and not simply a phone call? [Graph], Salesforce Research, March 30, 2017. [Online]. Available: https://www.statista.com/statistics/798437/us-citizens-awareness-general-services-local-government-digital-technologies/