Global significant issues in the use of existing CRM 2017

Biggest challenges surrounding existing customer relationship management (CRM) use worldwide as of 2017

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Release date

May 2017

Region

Worldwide

Survey time period

December 2016 to February 2017

Number of respondents

6,399 respondents

Special properties

Respondents from marketing backgrounds in B2B, B2C, small and mid-sized businesses

Method of interview

Online survey

Supplementary notes

Original question: "What is your biggest challenge in using your existing CRM?"

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Statistics on " Enterprise software in France "

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IT and software market

7

Cloud-based and SaaS

7

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5

Enterprise Resource Planning

4

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5
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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