This statistic looks at the customer satisfaction rates of leading supermarkets in the United Kingdom (UK) in 2017, based on online shopping experiences. Iceland has the highest satisfaction rating for online shopping scoring 77 percent, while Ocado falls shortly behind with 76 percent.
Leading supermarkets for online shopping in the United Kingdom (UK) in 2017, based on share of satisfied customers*
Characteristic
Share of satisfied customers
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BBC. (February 16, 2017). Leading supermarkets for online shopping in the United Kingdom (UK) in 2017, based on share of satisfied customers* [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/792967/online-grocery-customer-satisfaction-united-kingdom-uk/
BBC. "Leading supermarkets for online shopping in the United Kingdom (UK) in 2017, based on share of satisfied customers*." Chart. February 16, 2017. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/792967/online-grocery-customer-satisfaction-united-kingdom-uk/
BBC. (2017). Leading supermarkets for online shopping in the United Kingdom (UK) in 2017, based on share of satisfied customers*. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/792967/online-grocery-customer-satisfaction-united-kingdom-uk/
BBC. "Leading Supermarkets for Online Shopping in The United Kingdom (Uk) in 2017, Based on Share of Satisfied Customers*." Statista, Statista Inc., 16 Feb 2017, https://www.statista.com/statistics/792967/online-grocery-customer-satisfaction-united-kingdom-uk/
BBC, Leading supermarkets for online shopping in the United Kingdom (UK) in 2017, based on share of satisfied customers* Statista, https://www.statista.com/statistics/792967/online-grocery-customer-satisfaction-united-kingdom-uk/ (last visited July 22, 2024)
Leading supermarkets for online shopping in the United Kingdom (UK) in 2017, based on share of satisfied customers* [Graph], BBC, February 16, 2017. [Online]. Available: https://www.statista.com/statistics/792967/online-grocery-customer-satisfaction-united-kingdom-uk/