Leading supermarkets for online shopping in UK 2017, ranked by satisfaction rate

Published by
T. Ozbun,
Jan 27, 2022
This statistic looks at the customer satisfaction rates of leading supermarkets in the United Kingdom (UK) in 2017, based on online shopping experiences. Iceland has the highest satisfaction rating for online shopping scoring 77 percent, while Ocado falls shortly behind with 76 percent.

Leading supermarkets for online shopping in the United Kingdom (UK) in 2017, based on share of satisfied customers*

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Source

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Release date

February 2017

Region

United Kingdom

Survey time period

2017

Number of respondents

7,000 respondents

Special properties

UK shoppers

Supplementary notes

* Answers are based on consumer satisfaction level and likelihood of recommending the store to a friend.

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Statistics on " Online grocery shopping in the United Kingdom (UK) "

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Overview

6

Consumption

8

Online stores and apps

8

Leading grocers profile

6

Further related statistics

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* For commercial use only

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