The statistic shows the cost component breakdown for the the business process outsourcing industry worldwide, as of 2017, by type. In the case of automated BPO, half of the costs go to robots whereas human staff only account for three percent of the overall costs.
Distribution of business process outsourcing (BPO) cost components, as of 2017, by type
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Morgan Stanley. (September 24, 2017). Distribution of business process outsourcing (BPO) cost components, as of 2017, by type [Graph]. In Statista. Retrieved November 12, 2024, from https://www.statista.com/statistics/791519/worldwide-bpo-cost-component-by-type/
Morgan Stanley. "Distribution of business process outsourcing (BPO) cost components, as of 2017, by type." Chart. September 24, 2017. Statista. Accessed November 12, 2024. https://www.statista.com/statistics/791519/worldwide-bpo-cost-component-by-type/
Morgan Stanley. (2017). Distribution of business process outsourcing (BPO) cost components, as of 2017, by type. Statista. Statista Inc.. Accessed: November 12, 2024. https://www.statista.com/statistics/791519/worldwide-bpo-cost-component-by-type/
Morgan Stanley. "Distribution of Business Process Outsourcing (Bpo) Cost Components, as of 2017, by Type." Statista, Statista Inc., 24 Sep 2017, https://www.statista.com/statistics/791519/worldwide-bpo-cost-component-by-type/
Morgan Stanley, Distribution of business process outsourcing (BPO) cost components, as of 2017, by type Statista, https://www.statista.com/statistics/791519/worldwide-bpo-cost-component-by-type/ (last visited November 12, 2024)
Distribution of business process outsourcing (BPO) cost components, as of 2017, by type [Graph], Morgan Stanley, September 24, 2017. [Online]. Available: https://www.statista.com/statistics/791519/worldwide-bpo-cost-component-by-type/
