A survey from 2017 asked Italians whether they had ever used chatbots. The results shoed that about four in ten respondents (43 percent) had used a chatbot. In the country, some popular reasons to use chatbots were online shopping and travel booking.
Have you ever used a chatbot?
Characteristic
Share of respondents
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Kayak. (May 26, 2017). Have you ever used a chatbot? [Graph]. In Statista. Retrieved July 03, 2024, from https://www.statista.com/statistics/790855/chatbot-usage-in-italy/
Kayak. "Have you ever used a chatbot?." Chart. May 26, 2017. Statista. Accessed July 03, 2024. https://www.statista.com/statistics/790855/chatbot-usage-in-italy/
Kayak. (2017). Have you ever used a chatbot?. Statista. Statista Inc.. Accessed: July 03, 2024. https://www.statista.com/statistics/790855/chatbot-usage-in-italy/
Kayak. "Have You Ever Used a Chatbot?." Statista, Statista Inc., 26 May 2017, https://www.statista.com/statistics/790855/chatbot-usage-in-italy/
Kayak, Have you ever used a chatbot? Statista, https://www.statista.com/statistics/790855/chatbot-usage-in-italy/ (last visited July 03, 2024)
Have you ever used a chatbot? [Graph], Kayak, May 26, 2017. [Online]. Available: https://www.statista.com/statistics/790855/chatbot-usage-in-italy/