Share of French people aware of the procedure to change an energy supplier 2011-2019

Do you know how to proceed to switch your energy supplier ?

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Sources

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Release date

November 2019

Region

France

Survey time period

September 3-18, 2019

Number of respondents

1,301 respondents *

Method of interview

Telephone interview

Supplementary notes

* The age of the respondents is not specified but the source adds the following information: "The representativeness of the sample was ensured by the quota method and by a correction on the age and occupation variables of the leader. after stratification by region and agglomeration size. Study carried out in compliance with the 20252 standard.


The source does not give the original wording of the question asked in the survey.

Since the opening of the markets, on July 1, 2007, the national energy ombudsman publishes each year his barometer, a tool to monitor the evolution of the level of knowledge of resident energy consumers in France in this open market.

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