India is the most likely destination for new shared service centers, with 18 percent of respondents in a 2019 survey choosing it as their preferred destination. The United States came in second place with 15 percent of respondents.
Shared service centers
Shared services refer to business functions that are shared across the organization, being used by multiple departments or business segments. Some of most common shared services are: information technology (IT), finance, human resources (HR), procurement, customer contact centers and legal. Many of these services can be outsourced to a third party, which is sometimes referred to as business process outsourcing (BPO). At the end of 2017, IT and HR were the largest segments of the outsourced shared services market. Globally, the market was valued at just over 85 billion U.S. dollars in 2018.
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Deloitte. (May 3, 2019). What are the top locations you would consider for a new SSC location or relocation? [Graph]. In Statista. Retrieved December 19, 2024, from https://www.statista.com/statistics/788303/shared-services-centers-top-locations/
Deloitte. "What are the top locations you would consider for a new SSC location or relocation?." Chart. May 3, 2019. Statista. Accessed December 19, 2024. https://www.statista.com/statistics/788303/shared-services-centers-top-locations/
Deloitte. (2019). What are the top locations you would consider for a new SSC location or relocation?. Statista. Statista Inc.. Accessed: December 19, 2024. https://www.statista.com/statistics/788303/shared-services-centers-top-locations/
Deloitte. "What Are The Top Locations You Would Consider for a New Ssc Location or Relocation?." Statista, Statista Inc., 3 May 2019, https://www.statista.com/statistics/788303/shared-services-centers-top-locations/
Deloitte, What are the top locations you would consider for a new SSC location or relocation? Statista, https://www.statista.com/statistics/788303/shared-services-centers-top-locations/ (last visited December 19, 2024)
What are the top locations you would consider for a new SSC location or relocation? [Graph], Deloitte, May 3, 2019. [Online]. Available: https://www.statista.com/statistics/788303/shared-services-centers-top-locations/