Functions performed in shared service centers 2021, by service line

Published by
Raphael Bohne,
Nov 28, 2023
This statistic shows the main functions performed in shared services centers (SSCs) worldwide, according to a 2021 survey. As of 2021, finance was the most popular function in shared services centers, with 90 percent, followed by IT and HR, with 57 percent.

Share of functions performed in shared services centers 2021, by service line

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Source

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Release date

May 2021

Region

Worldwide

Survey time period

2021

Number of respondents

600 respondents

Special properties

leaders in 45 countries, with SSC locations across 75 different countries

Supplementary notes

The source does not provide the date and type of survey, as well as the age of the respondents.
Multiple answers were possible.

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