In 2023, the digital bank with the largest user base was WeBank. The Chinese neobank reported 362 million customers at the end of 2022, by far the highest number of customers among the observed neobanks. It was followed by Rakuten, with 136.3 million customers in June 2023. Nubank ranked third, with 90 million users in October 2023. In Europe, Revolut was the leading neobank in terms of customer base, with 30 million customers. Along with the number of customers, WeBank's net profit also increased significantly in the last years.
Number of users at selected digital challenger banks worldwide in 2023
(in millions)
This statistic was compiled by Statista. The selection of banks includes the most valuable challenger banks worldwide, as well as other important players in the digital banking sector. Figures were collected from press releases, annual reports, and quarterly performance reports. Reference dates are different for each bank. In some cases, no specific reporting date is available (only the year).
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Statista. (January 8, 2024). Number of users at selected digital challenger banks worldwide in 2023 (in millions) [Graph]. In Statista. Retrieved November 19, 2024, from https://www.statista.com/statistics/786990/number-of-accounts-at-select-neobanks-worldwide/
Statista. "Number of users at selected digital challenger banks worldwide in 2023 (in millions)." Chart. January 8, 2024. Statista. Accessed November 19, 2024. https://www.statista.com/statistics/786990/number-of-accounts-at-select-neobanks-worldwide/
Statista. (2024). Number of users at selected digital challenger banks worldwide in 2023 (in millions). Statista. Statista Inc.. Accessed: November 19, 2024. https://www.statista.com/statistics/786990/number-of-accounts-at-select-neobanks-worldwide/
Statista. "Number of Users at Selected Digital Challenger Banks Worldwide in 2023 (in Millions)." Statista, Statista Inc., 8 Jan 2024, https://www.statista.com/statistics/786990/number-of-accounts-at-select-neobanks-worldwide/
Statista, Number of users at selected digital challenger banks worldwide in 2023 (in millions) Statista, https://www.statista.com/statistics/786990/number-of-accounts-at-select-neobanks-worldwide/ (last visited November 19, 2024)
Number of users at selected digital challenger banks worldwide in 2023 (in millions) [Graph], Statista, January 8, 2024. [Online]. Available: https://www.statista.com/statistics/786990/number-of-accounts-at-select-neobanks-worldwide/