This statistic displays the share of European consumers that have found problems when trying to make an online purchase from another country in 2017. 12.8 percent of consumers have experienced a refusal of payment from their country in 2017. As the number of people making online purchases and trust overall in online shopping grows across Europe the number of consumers experiencing issues when purchasing online, especially when buying from another country.
Share of European consumers that have had online purchases from another country cancelled in 2017, by reason
The source adds the following information: "The Marketing Monitoring Survey (MMS) tracks the functioning of 52 consumer markets across the EU, Iceland and Norway".
* The sample size is equal to 500 respondents per country and per market surveyed (except for LU, MT, CY and IS = 250)
Data are available for EU28 plus Iceland (IS) and Norway (NO).
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European Commission. (July 26, 2017). Share of European consumers that have had online purchases from another country cancelled in 2017, by reason [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/786771/european-consumer-reasons-for-not-buying-online-from-another-country/
European Commission. "Share of European consumers that have had online purchases from another country cancelled in 2017, by reason." Chart. July 26, 2017. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/786771/european-consumer-reasons-for-not-buying-online-from-another-country/
European Commission. (2017). Share of European consumers that have had online purchases from another country cancelled in 2017, by reason. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/786771/european-consumer-reasons-for-not-buying-online-from-another-country/
European Commission. "Share of European Consumers That Have Had Online Purchases from Another Country Cancelled in 2017, by Reason." Statista, Statista Inc., 26 Jul 2017, https://www.statista.com/statistics/786771/european-consumer-reasons-for-not-buying-online-from-another-country/
European Commission, Share of European consumers that have had online purchases from another country cancelled in 2017, by reason Statista, https://www.statista.com/statistics/786771/european-consumer-reasons-for-not-buying-online-from-another-country/ (last visited December 21, 2024)
Share of European consumers that have had online purchases from another country cancelled in 2017, by reason [Graph], European Commission, July 26, 2017. [Online]. Available: https://www.statista.com/statistics/786771/european-consumer-reasons-for-not-buying-online-from-another-country/
