This graph shows how confident customers are about switching their energy service provider again, or for the first time in the United Kingdom as of 2017. Overall, customers are confident about switching service provider. However, 30 percent of those who had not switched yet were not confident about the process.
Customer confidence when (next)* switching energy supplier in the United Kingdom (UK) as of 2017
* Those who had not switched supplier before were 40% confident and 30% not confident. This question was phrased by the source as follows: "Which of the following best describes how you found the process of switching energy supplier the last time that you switched?"
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Harris Interactive. (January 1, 2017). Customer confidence when (next)* switching energy supplier in the United Kingdom (UK) as of 2017 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/779905/confidence-when-switching-energy-supplier-united-kingdom-uk/
Harris Interactive. "Customer confidence when (next)* switching energy supplier in the United Kingdom (UK) as of 2017." Chart. January 1, 2017. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/779905/confidence-when-switching-energy-supplier-united-kingdom-uk/
Harris Interactive. (2017). Customer confidence when (next)* switching energy supplier in the United Kingdom (UK) as of 2017. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/779905/confidence-when-switching-energy-supplier-united-kingdom-uk/
Harris Interactive. "Customer Confidence When (Next)* Switching Energy Supplier in The United Kingdom (Uk) as of 2017." Statista, Statista Inc., 1 Jan 2017, https://www.statista.com/statistics/779905/confidence-when-switching-energy-supplier-united-kingdom-uk/
Harris Interactive, Customer confidence when (next)* switching energy supplier in the United Kingdom (UK) as of 2017 Statista, https://www.statista.com/statistics/779905/confidence-when-switching-energy-supplier-united-kingdom-uk/ (last visited December 22, 2024)
Customer confidence when (next)* switching energy supplier in the United Kingdom (UK) as of 2017 [Graph], Harris Interactive, January 1, 2017. [Online]. Available: https://www.statista.com/statistics/779905/confidence-when-switching-energy-supplier-united-kingdom-uk/
