Frequency of switching energy supplier in the United Kingdom (UK) in 2017

Published by Statista Research Department, Dec 20, 2023
This statistic shows how frequently customers of gas, electricity and dual fuel switch energy providers in the United Kingdom (UK) as of 2017. The majority of first time switchers are gas and electricity customers. Dual fuel customers are more likely to have switched providers more than once, with 20 percent having switched three times. This is more than double the amount of gas customers that have switched providers 3 times.

Frequency of customers switching energy supplier in the United Kingdom (UK) in 2017

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Source

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Release date

January 2017

Region

United Kingdom

Survey time period

January 10-12, 2017

Number of respondents

794 respondents

Supplementary notes

This question was phrased by the source as follow ".Was this the first time you had switched either gas or electricity?"

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Overview

4

Energy

3

Electricity and gas

4

Suppliers

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Switching process

4

Consumer perceptions

4

Further related statistics

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Energy supply switching in the UKGlobal energy crisisElectricity prices worldwideEnergy prices in the EUEnergy prices in the UK
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