This graph illustrates how customers found the process of switching energy providers in the United Kingdom as of 2017. Over 90 percent of customers felt the process was easy and straight forward, with 49 percent of respondents saying the process was a very easy and straightforward. Only 2 percent found the process to be very complicated and difficult.
This question was phrased by the source as follows: "Which of the following best describes how you found the process of switching energy supplier the last time that you switched?"
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Harris Interactive. (January 1, 2017). How easy a process is switching energy suppliers? [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/779512/ease-of-switching-energy-supplier-united-kingdom-uk/
Harris Interactive. "How easy a process is switching energy suppliers?." Chart. January 1, 2017. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/779512/ease-of-switching-energy-supplier-united-kingdom-uk/
Harris Interactive. (2017). How easy a process is switching energy suppliers?. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/779512/ease-of-switching-energy-supplier-united-kingdom-uk/
Harris Interactive. "How Easy a Process Is Switching Energy Suppliers?." Statista, Statista Inc., 1 Jan 2017, https://www.statista.com/statistics/779512/ease-of-switching-energy-supplier-united-kingdom-uk/
Harris Interactive, How easy a process is switching energy suppliers? Statista, https://www.statista.com/statistics/779512/ease-of-switching-energy-supplier-united-kingdom-uk/ (last visited November 21, 2024)
How easy a process is switching energy suppliers? [Graph], Harris Interactive, January 1, 2017. [Online]. Available: https://www.statista.com/statistics/779512/ease-of-switching-energy-supplier-united-kingdom-uk/