This statistic shows the level of customer satisfaction with the services provided by traditional insurers in France in 2015. At this time, nearly 50 percent of clients gave their insurers a score of one to six regarding their performance in terms of channels. digital.
Level of satisfaction of customers regarding the services of their traditional insurers in France in 2015
Characteristic
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clients Traditional insurer; ; the number of respondents does not match the total sample
Method of interview
Online Access Panel
Supplementary notes
The question was formulated by the source as follows: "Which rating from 0 to 10 would you give to your insurers on the clarity of offers and prices, the quality / price ratio, the quality of service and the performance in terms of digital channels? ? "
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Simon-Kucher & Partners, & Audirep. (September 1, 2015). Level of satisfaction of customers regarding the services of their traditional insurers in France in 2015 [Graph]. In Statista. Retrieved July 27, 2024, from https://www.statista.com/statistics/771288/satisfaction-benefits-insurance-traditional-customers-la-france/
Simon-Kucher & Partners, und Audirep. "Level of satisfaction of customers regarding the services of their traditional insurers in France in 2015." Chart. September 1, 2015. Statista. Accessed July 27, 2024. https://www.statista.com/statistics/771288/satisfaction-benefits-insurance-traditional-customers-la-france/
Simon-Kucher & Partners, Audirep. (2015). Level of satisfaction of customers regarding the services of their traditional insurers in France in 2015. Statista. Statista Inc.. Accessed: July 27, 2024. https://www.statista.com/statistics/771288/satisfaction-benefits-insurance-traditional-customers-la-france/
Simon-Kucher & Partners, and Audirep. "Level of Satisfaction of Customers regarding The Services of Their Traditional Insurers in France in 2015." Statista, Statista Inc., 1 Sep 2015, https://www.statista.com/statistics/771288/satisfaction-benefits-insurance-traditional-customers-la-france/
Simon-Kucher & Partners & Audirep, Level of satisfaction of customers regarding the services of their traditional insurers in France in 2015 Statista, https://www.statista.com/statistics/771288/satisfaction-benefits-insurance-traditional-customers-la-france/ (last visited July 27, 2024)
Level of satisfaction of customers regarding the services of their traditional insurers in France in 2015 [Graph], Simon-Kucher & Partners, & Audirep, September 1, 2015. [Online]. Available: https://www.statista.com/statistics/771288/satisfaction-benefits-insurance-traditional-customers-la-france/