This statistic shows the level of customer satisfaction with the services provided by traditional insurers in France in 2015. At this time, nearly 50 percent of clients gave their insurers a score of one to six regarding their performance in terms of channels. digital.
Level of satisfaction of customers regarding the services of their traditional insurers in France in 2015
clients Traditional insurer; ; the number of respondents does not match the total sample
Method of interview
Online Access Panel
Supplementary notes
The question was formulated by the source as follows: "Which rating from 0 to 10 would you give to your insurers on the clarity of offers and prices, the quality / price ratio, the quality of service and the performance in terms of digital channels? ? "
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Simon-Kucher & Partners, & Audirep. (September 1, 2015). Level of satisfaction of customers regarding the services of their traditional insurers in France in 2015 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/771288/satisfaction-benefits-insurance-traditional-customers-la-france/
Simon-Kucher & Partners, und Audirep. "Level of satisfaction of customers regarding the services of their traditional insurers in France in 2015." Chart. September 1, 2015. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/771288/satisfaction-benefits-insurance-traditional-customers-la-france/
Simon-Kucher & Partners, Audirep. (2015). Level of satisfaction of customers regarding the services of their traditional insurers in France in 2015. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/771288/satisfaction-benefits-insurance-traditional-customers-la-france/
Simon-Kucher & Partners, and Audirep. "Level of Satisfaction of Customers regarding The Services of Their Traditional Insurers in France in 2015." Statista, Statista Inc., 1 Sep 2015, https://www.statista.com/statistics/771288/satisfaction-benefits-insurance-traditional-customers-la-france/
Simon-Kucher & Partners & Audirep, Level of satisfaction of customers regarding the services of their traditional insurers in France in 2015 Statista, https://www.statista.com/statistics/771288/satisfaction-benefits-insurance-traditional-customers-la-france/ (last visited December 22, 2024)
Level of satisfaction of customers regarding the services of their traditional insurers in France in 2015 [Graph], Simon-Kucher & Partners, & Audirep, September 1, 2015. [Online]. Available: https://www.statista.com/statistics/771288/satisfaction-benefits-insurance-traditional-customers-la-france/
