Companies: online orders France 2012-2017

This chart shows the share of companies that processed online orders in France from 2012 to 2018, by sector. It particulaly highlights the growth in the accomodation and catering sector, which had evolved from 20 percent in 2012 to 33 percent in 2015 and 2016. In total, the sales or processed orders had attained the highest percentage in 2015 and 2016 at about 16 percent, before a four percent fall in 2018.

Share of companies that processed online orders in France in 2012 and 2017, by sector

Characteristic	2012	2013	2014	2015	2016	2017	2018
Accommodation and catering	20%	24%	33%	33%	33%	28%	28%
Information and communication	19%	16%	26%	21%	21%	21%	18%
Wholesale, sale and repair of cars and motorcycles	15%	16%	21%	22%	21%	19%	16%
Total	9%	9%	16%	16%	15%	14%	12%
Industrial sector, energy, water, waste treatment and depollution	7%	6%	12%	12%	10%	10%	9%
Administrative and support service activities, real estate activities	7%	6%	12%	10%	9%	8%	8%
Transportation and warehousing	5%	4%	13%	14%	11%	8%	6%
Specialized activities, scientific and technical studies	3%	4%	12%	10%	9%	8%	3%
Construction	1%	1%	8%	8%	6%	5%	1%
Retail**	-	-	-	-	-	-	31%

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Release date

April 2020

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Region

France

Survey time period

2013 to 2018

Number of respondents

181,624**

Special properties

businesses

Supplementary notes

* Information and communication: section J of the French Activities Nomenclature ( NAF), 2nd edition .
Specialized, scientific and technical activities: section M of the NAF.
Administrative services and support activities, real estate activities: NAF section N and L.
Transport and storage: section H of the NAF.
Trade, repair of motor vehicles and motorcycles: section G of the NAF.
Construction: F section of the NAF.
Manufacturing, production and distribution of electricity, gas, steam and air conditioning, production and distribution of water; sanitation, waste management and decontamination: sections C, D and E of the NAF.
Accommodation and catering: section I of the NAF.

** n (2012) = 185,984; n (2013) = 184,458; n (2014) = 184,907; n (2015) = 185,192; n (2016) = 187,324; n (2017) = 181,624.

For this statistic, the values in the source document were converted to percent and rounded.
Companies with 10 or more people included.
Excluded agricultural, financial or insurance companies.
The figures for 2012-2017 were previously published by the source.

** New category as of 2018

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