Retailers response time on the social networks France and the United States 2015-2016

Average response time of distributors to customers on social networks in France and the United States in 2015 and 2016

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Release date

February 2017

Region

France, United States

Survey time period

2015 - 2016

Number of respondents

366 * accounts

Supplementary notes

* The source adds the following information: "62 brands studied in 2016 vs. 2015. 154 retail social accounts in France, 212 in the US. On Facebook, Twitter, Instagram, Youtube and Google Plus.
Average response time on business days. "

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