This statistic highlights the satisfaction of consumers regarding the after-sales service on the Internet in France in 2015. It is observed that nearly 60% of respondents said they were satisfied with the return policy during this period.
Satisfaction rate of consumers regarding their online after-sales service experience in France in 2014 *
having made at least two online purchases over a period of three months
Supplementary notes
* The question was formulated by the source as follows: "How are you with the following aspects of the post-purchase experience when shopping online? Please indicate your satisfaction on a scale of 1-7, where "1" is Not Satisfied and "7" is Extremely Satisfied
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UPS. (March 3, 2015). Satisfaction rate of consumers regarding their online after-sales service experience in France in 2014 * [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/766324/satisfaction-customer-sav-internet-la-france/
UPS. "Satisfaction rate of consumers regarding their online after-sales service experience in France in 2014 *." Chart. March 3, 2015. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/766324/satisfaction-customer-sav-internet-la-france/
UPS. (2015). Satisfaction rate of consumers regarding their online after-sales service experience in France in 2014 *. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/766324/satisfaction-customer-sav-internet-la-france/
UPS. "Satisfaction Rate of Consumers regarding Their Online After-sales Service Experience in France in 2014 *." Statista, Statista Inc., 3 Mar 2015, https://www.statista.com/statistics/766324/satisfaction-customer-sav-internet-la-france/
UPS, Satisfaction rate of consumers regarding their online after-sales service experience in France in 2014 * Statista, https://www.statista.com/statistics/766324/satisfaction-customer-sav-internet-la-france/ (last visited December 22, 2024)
Satisfaction rate of consumers regarding their online after-sales service experience in France in 2014 * [Graph], UPS, March 3, 2015. [Online]. Available: https://www.statista.com/statistics/766324/satisfaction-customer-sav-internet-la-france/
