Users who did not buy online according Spain 2015, by reason

Published by Statista Research Department, Oct 1, 2015
This statistic shows the main reasons why Internet users did not make online purchases in Spain in 2015. That year, one of the main reasons that prevented Internet users from buying online was the concern for privacy or security on online payments, which worried 44.8 percent of respondents.

Main reasons why Internet users did not make online purchases in Spain in 2015

CharacteristicPercentage of users
Prefer to buy in person in a store 79.9%
Concerned about privacy or security in payment 44.8%
Lack of trust in delivery or return, in the claims and indemnifications 35.4%
Lack of skills or knowledge 33.2%
For other reasons 21%
Delivery by online purchases is problematic 15.6%
No card that allows to pay online 15.3%
Foreign sellers do not take orders in Spain 2.7%
Showing entries 1 to 8 (8 entries in total)
Created with Highcharts 7.2.2Percentage of users79.9%79.9%44.8%44.8%35.4%35.4%33.2%33.2%21%21%15.6%15.6%15.3%15.3%2.7%2.7%Prefer to buy in person in a storeConcerned about privacy or security in paymentLack of trust in delivery or return, in the claims and indemnificationsLack of skills or knowledgeFor other reasonsDelivery by online purchases is problematicNo card that allows to pay onlineForeign sellers do not take orders in Spain
0%10%20%30%40%50%60%70%80%90%

© Statista 2025
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

October 2015

Region

Spain

Survey time period

2015*

Number of respondents

20,786 housholds

Age group

16-74 years

Special properties

online users in the 12 months prior to the study

Supplementary notes

* The field work was carried out through the Spanish territory. The collection period for CAPI centers was from January 20th to March 31st of 2015, while for CATI centers was from February 2nd to May 15th, 2015.

More information available here methodological report provided by the source.

Open this statistic in...
Spanish
Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Register now
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

Professional Account

For teams of up to 5 people
$1,299 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Leading companies trust Statista:
paypal google adobe pg samsung telekom
I think of Statista as Google for researchers. Statista provides you with the information you search for right away.
Dr. Horst Stipp

Dr. Horst Stipp
EVP, Research & Innovation, Advertising Research Foundation

Statistics on " E-commerce in Thailand "

Other statistics that may interest you E-commerce in Thailand

Overview

5

Key indicators

6

Segments

6

E-commerce users

5

Leading platforms

5

Payment methods

5

Logistics

5

Consumer behavior

4

Further related statistics

10

Discover Statista

Need help with using Statista for your research? Tutorials and first steps

Further Content: You might find this interesting as well

Statistics

Topics

E-commerce in RussiaDigital payments in RussiaE-commerce in the United Kingdom (UK)E-commerce in the European UnionE-commerce in the Netherlands
Do you have any questions about our business solutions?

We provide you with detailed information about our Professional Account.

Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Register now
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

Professional Account

For teams of up to 5 people
$1,299 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.