This statistic shows the share of wireless service customers in the United States who would not switch their wireless service provider in 2017 and 2018. 23 percent of T-Mobile's mobile customers said that would not switch from T-Mobile to another carrier in 2017. For 2018 that share dropped to 16 percent for T-Mobile. All major wireless service providers experienced an increase in customers willing to switch providers.
Share of wireless customers who would not switch wireless carriers in 2017 and 2018
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
BI Intelligence. (January 16, 2019). Share of wireless customers who would not switch wireless carriers in 2017 and 2018 [Graph]. In Statista. Retrieved December 24, 2024, from https://www.statista.com/statistics/761670/wireless-customers-who-would-not-switch-carriers/
BI Intelligence. "Share of wireless customers who would not switch wireless carriers in 2017 and 2018." Chart. January 16, 2019. Statista. Accessed December 24, 2024. https://www.statista.com/statistics/761670/wireless-customers-who-would-not-switch-carriers/
BI Intelligence. (2019). Share of wireless customers who would not switch wireless carriers in 2017 and 2018. Statista. Statista Inc.. Accessed: December 24, 2024. https://www.statista.com/statistics/761670/wireless-customers-who-would-not-switch-carriers/
BI Intelligence. "Share of Wireless Customers Who Would Not Switch Wireless Carriers in 2017 and 2018." Statista, Statista Inc., 16 Jan 2019, https://www.statista.com/statistics/761670/wireless-customers-who-would-not-switch-carriers/
BI Intelligence, Share of wireless customers who would not switch wireless carriers in 2017 and 2018 Statista, https://www.statista.com/statistics/761670/wireless-customers-who-would-not-switch-carriers/ (last visited December 24, 2024)
Share of wireless customers who would not switch wireless carriers in 2017 and 2018 [Graph], BI Intelligence, January 16, 2019. [Online]. Available: https://www.statista.com/statistics/761670/wireless-customers-who-would-not-switch-carriers/