This statistic depicts the results of a global survey regarding the influence of returns policy on online shopping in 2016. The survey showed that just 28 percent of the online shoppers were satisfied with the return services provided by online retailers.
Return options influence on online shoppers in 2016 worldwide, by type
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
MetaPack. (March 15, 2017). Return options influence on online shoppers in 2016 worldwide, by type [Graph]. In Statista. Retrieved October 02, 2024, from https://www.statista.com/statistics/757175/online-shopping-return-policy-influence/
MetaPack. "Return options influence on online shoppers in 2016 worldwide, by type." Chart. March 15, 2017. Statista. Accessed October 02, 2024. https://www.statista.com/statistics/757175/online-shopping-return-policy-influence/
MetaPack. (2017). Return options influence on online shoppers in 2016 worldwide, by type. Statista. Statista Inc.. Accessed: October 02, 2024. https://www.statista.com/statistics/757175/online-shopping-return-policy-influence/
MetaPack. "Return Options Influence on Online Shoppers in 2016 Worldwide, by Type." Statista, Statista Inc., 15 Mar 2017, https://www.statista.com/statistics/757175/online-shopping-return-policy-influence/
MetaPack, Return options influence on online shoppers in 2016 worldwide, by type Statista, https://www.statista.com/statistics/757175/online-shopping-return-policy-influence/ (last visited October 02, 2024)
Return options influence on online shoppers in 2016 worldwide, by type [Graph], MetaPack, March 15, 2017. [Online]. Available: https://www.statista.com/statistics/757175/online-shopping-return-policy-influence/