This statistic depicts the results of a U.S. survey regarding the shopping behavior of consumers after returning an item in 2017, based on shopping channel. During the survey period, 66 percent of U.S. respondents made a new purchase in store after returning items.
Share of consumers who made a new purchase after returning an item in U.S. in 2017, by shopping channel
Characteristic
Share of respondents
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UPS. (July 6, 2017). Share of consumers who made a new purchase after returning an item in U.S. in 2017, by shopping channel [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/757078/reverse-logistics-shopping-behavior-shopping-channel/
UPS. "Share of consumers who made a new purchase after returning an item in U.S. in 2017, by shopping channel." Chart. July 6, 2017. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/757078/reverse-logistics-shopping-behavior-shopping-channel/
UPS. (2017). Share of consumers who made a new purchase after returning an item in U.S. in 2017, by shopping channel. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/757078/reverse-logistics-shopping-behavior-shopping-channel/
UPS. "Share of Consumers Who Made a New Purchase after Returning An Item in U.S. in 2017, by Shopping Channel." Statista, Statista Inc., 6 Jul 2017, https://www.statista.com/statistics/757078/reverse-logistics-shopping-behavior-shopping-channel/
UPS, Share of consumers who made a new purchase after returning an item in U.S. in 2017, by shopping channel Statista, https://www.statista.com/statistics/757078/reverse-logistics-shopping-behavior-shopping-channel/ (last visited August 25, 2024)
Share of consumers who made a new purchase after returning an item in U.S. in 2017, by shopping channel [Graph], UPS, July 6, 2017. [Online]. Available: https://www.statista.com/statistics/757078/reverse-logistics-shopping-behavior-shopping-channel/