This statistic shows the results of a global online survey that took place in June 2015 asking online retailers about which provider should be responsible for fulfilling the returns. According to just over 20 percent of eTailers, the return of deliveries should be managed by the shipper.
Share of respondents who thought providers should be primarily responsible for managing returns in 2015, by type of provider
Characteristic
Share of respondents
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
decision makers, mostly director level, involved in fulfillment and/or delivery functions
Method of interview
Online survey
Supplementary notes
Data is based on businesses with up to 500 employees and global revenue from online sales amounting to 20 percent or more of their total sales from the following countries: Australia, Brazil, Canada, China, France, Germany, Italy, Japan, the United Kingdom and the United States. All businesses surveyed sold goods that required physical delivery to customers.
Values may not add up to 100 percent due to rounding.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Statista. (October 9, 2017). Share of respondents who thought providers should be primarily responsible for managing returns in 2015, by type of provider [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/754089/return-deliveries-providers-responsible-share/
Statista. "Share of respondents who thought providers should be primarily responsible for managing returns in 2015, by type of provider." Chart. October 9, 2017. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/754089/return-deliveries-providers-responsible-share/
Statista. (2017). Share of respondents who thought providers should be primarily responsible for managing returns in 2015, by type of provider. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/754089/return-deliveries-providers-responsible-share/
Statista. "Share of Respondents Who Thought Providers Should Be Primarily Responsible for Managing Returns in 2015, by Type of Provider." Statista, Statista Inc., 9 Oct 2017, https://www.statista.com/statistics/754089/return-deliveries-providers-responsible-share/
Statista, Share of respondents who thought providers should be primarily responsible for managing returns in 2015, by type of provider Statista, https://www.statista.com/statistics/754089/return-deliveries-providers-responsible-share/ (last visited August 24, 2024)
Share of respondents who thought providers should be primarily responsible for managing returns in 2015, by type of provider [Graph], Statista, October 9, 2017. [Online]. Available: https://www.statista.com/statistics/754089/return-deliveries-providers-responsible-share/