During a 2022 survey carried out among consumers from the United States, 34 percent had stated they would prefer brands to contact them via social media, while over twice that many named e-mail as a channel brands should reach out to them with.
Leading ways consumers prefer to be contacted by brands in the United States as of June 2022
Original question: "On which of the following channels do you like to be contacted by brands?" The source does not provide information on the type of survey used or on the age of the responding consumers.
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Latana. (September 27, 2022). Leading ways consumers prefer to be contacted by brands in the United States as of June 2022 [Graph]. In Statista. Retrieved November 24, 2024, from https://www.statista.com/statistics/750858/us-consumers-preferences-brand-contact/?via=beehiivchinese
Latana. "Leading ways consumers prefer to be contacted by brands in the United States as of June 2022." Chart. September 27, 2022. Statista. Accessed November 24, 2024. https://www.statista.com/statistics/750858/us-consumers-preferences-brand-contact/?via=beehiivchinese
Latana. (2022). Leading ways consumers prefer to be contacted by brands in the United States as of June 2022. Statista. Statista Inc.. Accessed: November 24, 2024. https://www.statista.com/statistics/750858/us-consumers-preferences-brand-contact/?via=beehiivchinese
Latana. "Leading Ways Consumers Prefer to Be Contacted by Brands in The United States as of June 2022." Statista, Statista Inc., 27 Sep 2022, https://www.statista.com/statistics/750858/us-consumers-preferences-brand-contact/?via=beehiivchinese
Latana, Leading ways consumers prefer to be contacted by brands in the United States as of June 2022 Statista, https://www.statista.com/statistics/750858/us-consumers-preferences-brand-contact/?via=beehiivchinese (last visited November 24, 2024)
Leading ways consumers prefer to be contacted by brands in the United States as of June 2022 [Graph], Latana, September 27, 2022. [Online]. Available: https://www.statista.com/statistics/750858/us-consumers-preferences-brand-contact/?via=beehiivchinese
