During a 2022 survey carried out among consumers from the United States, 34 percent had stated they would prefer brands to contact them via social media, while over twice that many named e-mail as a channel brands should reach out to them with.
Leading ways consumers prefer to be contacted by brands in the United States as of June 2022
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Leading ways consumers prefer to be contacted by brands in the United States as of June 2022
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Original question: "On which of the following channels do you like to be contacted by brands?" The source does not provide information on the type of survey used or on the age of the responding consumers.
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Latana. (September 27, 2022). Leading ways consumers prefer to be contacted by brands in the United States as of June 2022 [Graph]. In Statista. Retrieved February 12, 2025, from https://www.statista.com/statistics/750858/us-consumers-preferences-brand-contact/?msclkid=712eb28cc4c811ecb77efbeb6aa9b6d3
Latana. "Leading ways consumers prefer to be contacted by brands in the United States as of June 2022." Chart. September 27, 2022. Statista. Accessed February 12, 2025. https://www.statista.com/statistics/750858/us-consumers-preferences-brand-contact/?msclkid=712eb28cc4c811ecb77efbeb6aa9b6d3
Latana. (2022). Leading ways consumers prefer to be contacted by brands in the United States as of June 2022. Statista. Statista Inc.. Accessed: February 12, 2025. https://www.statista.com/statistics/750858/us-consumers-preferences-brand-contact/?msclkid=712eb28cc4c811ecb77efbeb6aa9b6d3
Latana. "Leading Ways Consumers Prefer to Be Contacted by Brands in The United States as of June 2022." Statista, Statista Inc., 27 Sep 2022, https://www.statista.com/statistics/750858/us-consumers-preferences-brand-contact/?msclkid=712eb28cc4c811ecb77efbeb6aa9b6d3
Latana, Leading ways consumers prefer to be contacted by brands in the United States as of June 2022 Statista, https://www.statista.com/statistics/750858/us-consumers-preferences-brand-contact/?msclkid=712eb28cc4c811ecb77efbeb6aa9b6d3 (last visited February 12, 2025)
Leading ways consumers prefer to be contacted by brands in the United States as of June 2022 [Graph], Latana, September 27, 2022. [Online]. Available: https://www.statista.com/statistics/750858/us-consumers-preferences-brand-contact/?msclkid=712eb28cc4c811ecb77efbeb6aa9b6d3
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