During a 2022 survey carried out among consumers from the United States, 34 percent had stated they would prefer brands to contact them via social media, while over twice that many named e-mail as a channel brands should reach out to them with.
Leading ways consumers prefer to be contacted by brands in the United States as of June 2022
Original question: "On which of the following channels do you like to be contacted by brands?" The source does not provide information on the type of survey used or on the age of the responding consumers.
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Latana. (September 27, 2022). Leading ways consumers prefer to be contacted by brands in the United States as of June 2022 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/750858/us-consumers-preferences-brand-contact/
Latana. "Leading ways consumers prefer to be contacted by brands in the United States as of June 2022." Chart. September 27, 2022. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/750858/us-consumers-preferences-brand-contact/
Latana. (2022). Leading ways consumers prefer to be contacted by brands in the United States as of June 2022. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/750858/us-consumers-preferences-brand-contact/
Latana. "Leading Ways Consumers Prefer to Be Contacted by Brands in The United States as of June 2022." Statista, Statista Inc., 27 Sep 2022, https://www.statista.com/statistics/750858/us-consumers-preferences-brand-contact/
Latana, Leading ways consumers prefer to be contacted by brands in the United States as of June 2022 Statista, https://www.statista.com/statistics/750858/us-consumers-preferences-brand-contact/ (last visited December 21, 2024)
Leading ways consumers prefer to be contacted by brands in the United States as of June 2022 [Graph], Latana, September 27, 2022. [Online]. Available: https://www.statista.com/statistics/750858/us-consumers-preferences-brand-contact/
