This statistic presents the ways in which consumers in the United States believe social media has increased accountability for brands as of July 2017. According to the findings, 80 percent of consumers reported that social media allowed them to uncover unfair treatment by brands, and another 75 percent had stated that it provided them consumer power over brands.
Ways in which consumers in the United States believe social media has increased accountability for brands as of July 2017
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Sprout Social. (August 25, 2017). Ways in which consumers in the United States believe social media has increased accountability for brands as of July 2017 [Graph]. In Statista. Retrieved November 18, 2024, from https://www.statista.com/statistics/748297/consumer-belief-accountability-brands-social-media/
Sprout Social. "Ways in which consumers in the United States believe social media has increased accountability for brands as of July 2017." Chart. August 25, 2017. Statista. Accessed November 18, 2024. https://www.statista.com/statistics/748297/consumer-belief-accountability-brands-social-media/
Sprout Social. (2017). Ways in which consumers in the United States believe social media has increased accountability for brands as of July 2017. Statista. Statista Inc.. Accessed: November 18, 2024. https://www.statista.com/statistics/748297/consumer-belief-accountability-brands-social-media/
Sprout Social. "Ways in Which Consumers in The United States Believe Social Media Has Increased Accountability for Brands as of July 2017." Statista, Statista Inc., 25 Aug 2017, https://www.statista.com/statistics/748297/consumer-belief-accountability-brands-social-media/
Sprout Social, Ways in which consumers in the United States believe social media has increased accountability for brands as of July 2017 Statista, https://www.statista.com/statistics/748297/consumer-belief-accountability-brands-social-media/ (last visited November 18, 2024)
Ways in which consumers in the United States believe social media has increased accountability for brands as of July 2017 [Graph], Sprout Social, August 25, 2017. [Online]. Available: https://www.statista.com/statistics/748297/consumer-belief-accountability-brands-social-media/