This statistic shows an estimate of improvements in productivity from the adoption of artificial intelligence (AI) in customer management activities worldwide, from 2017 to 2021. It is estimated that over the next five years a total of 121 billion U.S. dollars will be gained via improved productivity as a result of the adoption of AI.
Improvement in productivity from artificial intelligence (AI) use in customer management activities worldwide, from 2017 to 2021
(in billion U.S. dollars)
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
IDC. (June 1, 2017). Improvement in productivity from artificial intelligence (AI) use in customer management activities worldwide, from 2017 to 2021 (in billion U.S. dollars) [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/737917/worldwide-improved-productivity-from-ai-in-customer-management-activities/
IDC. "Improvement in productivity from artificial intelligence (AI) use in customer management activities worldwide, from 2017 to 2021 (in billion U.S. dollars)." Chart. June 1, 2017. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/737917/worldwide-improved-productivity-from-ai-in-customer-management-activities/
IDC. (2017). Improvement in productivity from artificial intelligence (AI) use in customer management activities worldwide, from 2017 to 2021 (in billion U.S. dollars). Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/737917/worldwide-improved-productivity-from-ai-in-customer-management-activities/
IDC. "Improvement in Productivity from Artificial Intelligence (Ai) Use in Customer Management Activities Worldwide, from 2017 to 2021 (in Billion U.S. Dollars)." Statista, Statista Inc., 1 Jun 2017, https://www.statista.com/statistics/737917/worldwide-improved-productivity-from-ai-in-customer-management-activities/
IDC, Improvement in productivity from artificial intelligence (AI) use in customer management activities worldwide, from 2017 to 2021 (in billion U.S. dollars) Statista, https://www.statista.com/statistics/737917/worldwide-improved-productivity-from-ai-in-customer-management-activities/ (last visited November 21, 2024)
Improvement in productivity from artificial intelligence (AI) use in customer management activities worldwide, from 2017 to 2021 (in billion U.S. dollars) [Graph], IDC, June 1, 2017. [Online]. Available: https://www.statista.com/statistics/737917/worldwide-improved-productivity-from-ai-in-customer-management-activities/
