Cost per dollar of fraud for retailers and online merchants in the U.S. 2016-2022

Published by
Stephanie Chevalier,
Feb 21, 2024
According to a 2022 study, retailers and e-commerce merchants in the United States lost about 3.75 U.S. dollars for every dollar of online fraud. That marks an increase of nearly 20 percent compared to 3.13 dollars in 2019, before the COVID-19 pandemic.

Total cost for every dollar of fraud for retailers and e-commerce merchants in the United States from 2016 to 2022 (in U.S. dollars)

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Release date

2022

Region

United States

Survey time period

2016 to 2022

Special properties

among those experiencing fraud in the past 12 months*

Supplementary notes

* Does not include internal or employee fraud.
The number of risk and fraud executives in retail and e-commerce companies varies from year to year. In 2022 there were 698 participants in the United States.

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