This statistic shows the survey displaying B2B customer satisfaction of fixed-line telephony services in Sweden from 2012 to 2016. During the survey period of 2013, 67 percent of the respondents stated to be satisfied with fixed-line telephony services in Sweden.
B2B customer satisfaction of fixed-line telephony services in Sweden from 2012 to 2016
The source does not specify the number of respondents.
The respondents were asked to indicate their satisfaction on a scale from 1 to 10, where 1 represents dissatisfaction and 10 represents complete satisfaction. The average of each question was then added to an index with the scale of 0 to 100, where 100 is the maximum value of the index and represents completely satisfied customers.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
SKI. (October 31, 2016). B2B customer satisfaction of fixed-line telephony services in Sweden from 2012 to 2016 [Graph]. In Statista. Retrieved December 25, 2024, from https://www.statista.com/statistics/735286/b2b-customer-satisfaction-of-fixed-line-telephony-services-in-sweden/
SKI. "B2B customer satisfaction of fixed-line telephony services in Sweden from 2012 to 2016." Chart. October 31, 2016. Statista. Accessed December 25, 2024. https://www.statista.com/statistics/735286/b2b-customer-satisfaction-of-fixed-line-telephony-services-in-sweden/
SKI. (2016). B2B customer satisfaction of fixed-line telephony services in Sweden from 2012 to 2016. Statista. Statista Inc.. Accessed: December 25, 2024. https://www.statista.com/statistics/735286/b2b-customer-satisfaction-of-fixed-line-telephony-services-in-sweden/
SKI. "B2b Customer Satisfaction of Fixed-line Telephony Services in Sweden from 2012 to 2016." Statista, Statista Inc., 31 Oct 2016, https://www.statista.com/statistics/735286/b2b-customer-satisfaction-of-fixed-line-telephony-services-in-sweden/
SKI, B2B customer satisfaction of fixed-line telephony services in Sweden from 2012 to 2016 Statista, https://www.statista.com/statistics/735286/b2b-customer-satisfaction-of-fixed-line-telephony-services-in-sweden/ (last visited December 25, 2024)
B2B customer satisfaction of fixed-line telephony services in Sweden from 2012 to 2016 [Graph], SKI, October 31, 2016. [Online]. Available: https://www.statista.com/statistics/735286/b2b-customer-satisfaction-of-fixed-line-telephony-services-in-sweden/
