This statistic presents the leading direct banks on the German market, ranked by the number of customers as of April 2019, or in a marked cases December 2017 and December 2018. A direct bank (sometimes called a branchless bank or an internet-only bank) is a bank without any branch network that offers its services remotely via online banking and phone banking, as well as may also provide ATM transactions access. In that time, the leading bank in terms of client numbers was ING-DiBa, with 8.75 million customers.
Leading direct banks in Germany as of April 2019, by customer numbers
(in 1,000s)
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Leading direct banks in Germany as of April 2019, by customer numbers
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* As of December 2018 ** As of April 2019 *** As of December 2017 **** As of February 2019
The source added the following information "Automotive bank Mercedes-Benz Bank AG are reaching high number of customers partly through vehicle financing." ING-DiBa AG only includes Austria customers.
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modern-banking.de. (November 4, 2019). Leading direct banks in Germany as of April 2019, by customer numbers (in 1,000s) [Graph]. In Statista. Retrieved April 28, 2025, from https://www.statista.com/statistics/734176/largest-direct-banks-by-client-numbers-germany/
modern-banking.de. "Leading direct banks in Germany as of April 2019, by customer numbers (in 1,000s)." Chart. November 4, 2019. Statista. Accessed April 28, 2025. https://www.statista.com/statistics/734176/largest-direct-banks-by-client-numbers-germany/
modern-banking.de. (2019). Leading direct banks in Germany as of April 2019, by customer numbers (in 1,000s). Statista. Statista Inc.. Accessed: April 28, 2025. https://www.statista.com/statistics/734176/largest-direct-banks-by-client-numbers-germany/
modern-banking.de. "Leading Direct Banks in Germany as of April 2019, by Customer Numbers (in 1,000s)." Statista, Statista Inc., 4 Nov 2019, https://www.statista.com/statistics/734176/largest-direct-banks-by-client-numbers-germany/
modern-banking.de, Leading direct banks in Germany as of April 2019, by customer numbers (in 1,000s) Statista, https://www.statista.com/statistics/734176/largest-direct-banks-by-client-numbers-germany/ (last visited April 28, 2025)
Leading direct banks in Germany as of April 2019, by customer numbers (in 1,000s) [Graph], modern-banking.de, November 4, 2019. [Online]. Available: https://www.statista.com/statistics/734176/largest-direct-banks-by-client-numbers-germany/
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