According to a survey from 2019, 20 percent of the Finnish consumer customers said that they had complained to their broadband supplier. That year, 73 percent of respondents did not have any reason to complain, while six percent said they had a reason but did not make a complaint. The main internet service providers in Finland include Elisa, DNA, and Telia.
Have you complained about your fixed broadband subscription?
This question was phrased by the source as follows: "Onko sinulla ollut aihetta valittaa tai tehdä valitusta operaattorille ja oletko valittanut jonnekin?"
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EPSI Rating. (October 28, 2019). Have you complained about your fixed broadband subscription? [Graph]. In Statista. Retrieved November 24, 2024, from https://www.statista.com/statistics/732150/survey-on-b2c-customer-complaints-about-fixed-line-broadband-in-finland/
EPSI Rating. "Have you complained about your fixed broadband subscription?." Chart. October 28, 2019. Statista. Accessed November 24, 2024. https://www.statista.com/statistics/732150/survey-on-b2c-customer-complaints-about-fixed-line-broadband-in-finland/
EPSI Rating. (2019). Have you complained about your fixed broadband subscription?. Statista. Statista Inc.. Accessed: November 24, 2024. https://www.statista.com/statistics/732150/survey-on-b2c-customer-complaints-about-fixed-line-broadband-in-finland/
EPSI Rating. "Have You Complained about Your Fixed Broadband Subscription?." Statista, Statista Inc., 28 Oct 2019, https://www.statista.com/statistics/732150/survey-on-b2c-customer-complaints-about-fixed-line-broadband-in-finland/
EPSI Rating, Have you complained about your fixed broadband subscription? Statista, https://www.statista.com/statistics/732150/survey-on-b2c-customer-complaints-about-fixed-line-broadband-in-finland/ (last visited November 24, 2024)
Have you complained about your fixed broadband subscription? [Graph], EPSI Rating, October 28, 2019. [Online]. Available: https://www.statista.com/statistics/732150/survey-on-b2c-customer-complaints-about-fixed-line-broadband-in-finland/
