This statistic depicts the consumer banking satisfaction in Australia in June 2015 and June 2017. During the survey period in 2017, 79.8 percent of respondents reported to be very or fairly satisfied with the four major banks in Australia compared to only 66.6 percent of customers in the same period in 2005.
Customer satisfaction level with banks in Australia in 2005 and 2017
Characteristic
2005
2017
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Roy Morgan. (July 31, 2017). Customer satisfaction level with banks in Australia in 2005 and 2017 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/731334/australia-consumer-banking-satisfaction/
Roy Morgan. "Customer satisfaction level with banks in Australia in 2005 and 2017." Chart. July 31, 2017. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/731334/australia-consumer-banking-satisfaction/
Roy Morgan. (2017). Customer satisfaction level with banks in Australia in 2005 and 2017. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/731334/australia-consumer-banking-satisfaction/
Roy Morgan. "Customer Satisfaction Level with Banks in Australia in 2005 and 2017." Statista, Statista Inc., 31 Jul 2017, https://www.statista.com/statistics/731334/australia-consumer-banking-satisfaction/
Roy Morgan, Customer satisfaction level with banks in Australia in 2005 and 2017 Statista, https://www.statista.com/statistics/731334/australia-consumer-banking-satisfaction/ (last visited August 24, 2024)
Customer satisfaction level with banks in Australia in 2005 and 2017 [Graph], Roy Morgan, July 31, 2017. [Online]. Available: https://www.statista.com/statistics/731334/australia-consumer-banking-satisfaction/