This statistic illustrates the willingness of motor insurance customers to switch insurance providers in Europe as of 2016, broken down by country. It can be seen that customers in the United Kingdom (UK) had an average switchability* of 6.2 at that time, making this the country in which customers are most likely to change motor insurance provider. Consumer switchability* for Europe on average stood at a value of 4.5 as of 2016.
Willingness to switch motor insurance providers for customers in Europe as of 2016, by country
Characteristic
Average switchability*
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*The source used the term: "Switchability - answer given by customers when asked to rank their willingness to switch their insurance provider: 0 being very unlikely and
10 being very likely".
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Deloitte. (November 15, 2016). Willingness to switch motor insurance providers for customers in Europe as of 2016, by country [Graph]. In Statista. Retrieved July 23, 2024, from https://www.statista.com/statistics/729338/customer-willingness-to-switch-motor-insurance-providers-europe/
Deloitte. "Willingness to switch motor insurance providers for customers in Europe as of 2016, by country." Chart. November 15, 2016. Statista. Accessed July 23, 2024. https://www.statista.com/statistics/729338/customer-willingness-to-switch-motor-insurance-providers-europe/
Deloitte. (2016). Willingness to switch motor insurance providers for customers in Europe as of 2016, by country. Statista. Statista Inc.. Accessed: July 23, 2024. https://www.statista.com/statistics/729338/customer-willingness-to-switch-motor-insurance-providers-europe/
Deloitte. "Willingness to Switch Motor Insurance Providers for Customers in Europe as of 2016, by Country." Statista, Statista Inc., 15 Nov 2016, https://www.statista.com/statistics/729338/customer-willingness-to-switch-motor-insurance-providers-europe/
Deloitte, Willingness to switch motor insurance providers for customers in Europe as of 2016, by country Statista, https://www.statista.com/statistics/729338/customer-willingness-to-switch-motor-insurance-providers-europe/ (last visited July 23, 2024)
Willingness to switch motor insurance providers for customers in Europe as of 2016, by country [Graph], Deloitte, November 15, 2016. [Online]. Available: https://www.statista.com/statistics/729338/customer-willingness-to-switch-motor-insurance-providers-europe/