U.S. consumer satisfaction: Ford 2006-2024

Published by
Mathilde Carlier,
Sep 19, 2024

In 2024, according to the American Customer Satisfaction Index (ASCI®), the index score of consumer satisfaction with Ford vehicles was 79 points out of 100, approximately a three percent increase in satisfaction compared to the previous year. The highest index score was recorded at 84 points in 2011.

Consumer satisfaction with Ford in the United States from 2006 to 2024 (index score)

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Release date

August 2024

Region

United States

Survey time period

2006 to 2024

Special properties

results are from a 12 months survey ending in June.

Supplementary notes

Figures prior to 2024 were taken from previous publications.

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Statistics on " Ford Motor Company in the United States "

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Overview

5

Financials

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Segments

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Competitors

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Special focus on U.S consumers

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