BMW recorded an ACSI® index score of 79 in 2024, a one percent decrease compared to the customer satisfaction recorded in the previous year. The index score is based on a 100-point scale and the luxury nameplate average was 81.
Consumer satisfaction with BMW in the United States from 2006 to 2024
(index score)
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
ACSI®. (August 20, 2024). Consumer satisfaction with BMW in the United States from 2006 to 2024 (index score) [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/728585/consumer-satisfaction-in-us-bmw/
ACSI®. "Consumer satisfaction with BMW in the United States from 2006 to 2024 (index score)." Chart. August 20, 2024. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/728585/consumer-satisfaction-in-us-bmw/
ACSI®. (2024). Consumer satisfaction with BMW in the United States from 2006 to 2024 (index score). Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/728585/consumer-satisfaction-in-us-bmw/
ACSI®. "Consumer Satisfaction with Bmw in The United States from 2006 to 2024 (Index Score)." Statista, Statista Inc., 20 Aug 2024, https://www.statista.com/statistics/728585/consumer-satisfaction-in-us-bmw/
ACSI®, Consumer satisfaction with BMW in the United States from 2006 to 2024 (index score) Statista, https://www.statista.com/statistics/728585/consumer-satisfaction-in-us-bmw/ (last visited December 22, 2024)
Consumer satisfaction with BMW in the United States from 2006 to 2024 (index score) [Graph], ACSI®, August 20, 2024. [Online]. Available: https://www.statista.com/statistics/728585/consumer-satisfaction-in-us-bmw/
