BMW recorded an ACSI® index score of 80 in 2023, a four percent increase compared to the customer satisfaction recorded in the previous year. The index score is based on a 100-point scale and the luxury nameplate average was 81.
Consumer satisfaction with BMW in the United States from 2006 to 2023
(index score)
Characteristic
Index score (100-point scale)
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ACSI®. (August 22, 2023). Consumer satisfaction with BMW in the United States from 2006 to 2023 (index score) [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/728585/consumer-satisfaction-in-us-bmw/
ACSI®. "Consumer satisfaction with BMW in the United States from 2006 to 2023 (index score)." Chart. August 22, 2023. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/728585/consumer-satisfaction-in-us-bmw/
ACSI®. (2023). Consumer satisfaction with BMW in the United States from 2006 to 2023 (index score). Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/728585/consumer-satisfaction-in-us-bmw/
ACSI®. "Consumer Satisfaction with Bmw in The United States from 2006 to 2023 (Index Score)." Statista, Statista Inc., 22 Aug 2023, https://www.statista.com/statistics/728585/consumer-satisfaction-in-us-bmw/
ACSI®, Consumer satisfaction with BMW in the United States from 2006 to 2023 (index score) Statista, https://www.statista.com/statistics/728585/consumer-satisfaction-in-us-bmw/ (last visited July 22, 2024)
Consumer satisfaction with BMW in the United States from 2006 to 2023 (index score) [Graph], ACSI®, August 22, 2023. [Online]. Available: https://www.statista.com/statistics/728585/consumer-satisfaction-in-us-bmw/