This statistic represents the limitations in accessing digital governmental services among non-English internet users across India in 2016. Limited local language content and platform was the biggest limitation with about 54 percent of respondents claiming it was a barrier to access during the measured time period.
Limitations in accessing digital governmental services among non-English internet users across India in 2016*
User base refers to accessing the category and not necessarily transaction on these platforms.
Supplementary notes
* According to the source, non-English or Indian language users are literates who prefer their primary language over English to read, write and converse with each other. The eight languages listed were selected for this report.
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KPMG, & Google. (April 1, 2017). Limitations in accessing digital governmental services among non-English internet users across India in 2016* [Graph]. In Statista. Retrieved December 04, 2024, from https://www.statista.com/statistics/721772/limitations-among-non-english-in-accessing-online-government-services-users-india/
KPMG, und Google. "Limitations in accessing digital governmental services among non-English internet users across India in 2016*." Chart. April 1, 2017. Statista. Accessed December 04, 2024. https://www.statista.com/statistics/721772/limitations-among-non-english-in-accessing-online-government-services-users-india/
KPMG, Google. (2017). Limitations in accessing digital governmental services among non-English internet users across India in 2016*. Statista. Statista Inc.. Accessed: December 04, 2024. https://www.statista.com/statistics/721772/limitations-among-non-english-in-accessing-online-government-services-users-india/
KPMG, and Google. "Limitations in Accessing Digital Governmental Services among Non-english Internet Users across India in 2016*." Statista, Statista Inc., 1 Apr 2017, https://www.statista.com/statistics/721772/limitations-among-non-english-in-accessing-online-government-services-users-india/
KPMG & Google, Limitations in accessing digital governmental services among non-English internet users across India in 2016* Statista, https://www.statista.com/statistics/721772/limitations-among-non-english-in-accessing-online-government-services-users-india/ (last visited December 04, 2024)
Limitations in accessing digital governmental services among non-English internet users across India in 2016* [Graph], KPMG, & Google, April 1, 2017. [Online]. Available: https://www.statista.com/statistics/721772/limitations-among-non-english-in-accessing-online-government-services-users-india/
