This statistic presents the factors affecting client service experience in wealth management sector worldwide in 2016. In that year, 53 percent of respondents considered digital channel and self-service capabilities as one of the leading factors affecting client service experience.
Factors affecting client service experience in wealth management sector worldwide in 2016
More than 2,000 wealth management clients and 60 wealth management senior executives participated in the survey.
The source does not specify the type of the survey used.
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EY. (June 30, 2016). Factors affecting client service experience in wealth management sector worldwide in 2016 [Graph]. In Statista. Retrieved September 26, 2024, from https://www.statista.com/statistics/720955/factors-affecting-client-service-experience-wealth-management/
EY. "Factors affecting client service experience in wealth management sector worldwide in 2016." Chart. June 30, 2016. Statista. Accessed September 26, 2024. https://www.statista.com/statistics/720955/factors-affecting-client-service-experience-wealth-management/
EY. (2016). Factors affecting client service experience in wealth management sector worldwide in 2016. Statista. Statista Inc.. Accessed: September 26, 2024. https://www.statista.com/statistics/720955/factors-affecting-client-service-experience-wealth-management/
EY. "Factors Affecting Client Service Experience in Wealth Management Sector Worldwide in 2016." Statista, Statista Inc., 30 Jun 2016, https://www.statista.com/statistics/720955/factors-affecting-client-service-experience-wealth-management/
EY, Factors affecting client service experience in wealth management sector worldwide in 2016 Statista, https://www.statista.com/statistics/720955/factors-affecting-client-service-experience-wealth-management/ (last visited September 26, 2024)
Factors affecting client service experience in wealth management sector worldwide in 2016 [Graph], EY, June 30, 2016. [Online]. Available: https://www.statista.com/statistics/720955/factors-affecting-client-service-experience-wealth-management/