3PLs relationship with shippers/clients in innovation 2016

What best describes your relationship with shippers or clients in terms of innovation?

CharacteristicShare of respondents
Hybrid - varies by specific relationship 64%
Client focuses on goals and allows us to determine the best approach to achieve them 23%
Most are fairly prescriptive in terms of how they want 3PLs to run the business for them 14%
Created with Highcharts 7.2.2Share of respondentsHybrid - varies by specific relationshipClient focuses on goals and allows us to determine the best approachto achieve themMost are fairly prescriptive in terms of how they want 3PLs to run thebusiness for them
0%5%10%15%20%25%30%35%40%45%50%55%60%65%70%75%
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Sources

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Release date

2017

Region

Worldwide

Survey time period

2016

Number of respondents

around 200

Special properties

Shippers and 3PLs providers

Method of interview

Online survey

Supplementary notes

Data is based on the answers from shippers or clients of 3PL providers (41 percent), 3PLs or logistics providers (43.4 percent) and a small number of academics, technology providers, consultants and others (15.6 percent). The respondents were part of small to big size companies (based on revenue), with headquarters in North America (64 percent), Europe (11.6 percent), Asia Pacific (14.6 percent) and other respondents were based in South and Latin America, Middle East and Africa.
The source did not specify the age of the respondents.

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