This statistic shows how satisfied consumers were with how their energy supplier dealt with them during contact in Great Britain (GB) in 2016. It shows that 38 percent of energy consumers were very satisfied with how their energy supplier dealt with them, while six percent were very dissatisfied.
Satisfaction of energy customers with their supplier's contact in Great Britain (GB) in 2016
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Ofgem, & Ipsos. (October 10, 2018). Satisfaction of energy customers with their supplier's contact in Great Britain (GB) in 2016 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/714117/consumer-satisfaction-of-contact-with-supplier-uk-gb/
Ofgem, und Ipsos. "Satisfaction of energy customers with their supplier's contact in Great Britain (GB) in 2016." Chart. October 10, 2018. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/714117/consumer-satisfaction-of-contact-with-supplier-uk-gb/
Ofgem, Ipsos. (2018). Satisfaction of energy customers with their supplier's contact in Great Britain (GB) in 2016. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/714117/consumer-satisfaction-of-contact-with-supplier-uk-gb/
Ofgem, and Ipsos. "Satisfaction of Energy Customers with Their Supplier's Contact in Great Britain (Gb) in 2016." Statista, Statista Inc., 10 Oct 2018, https://www.statista.com/statistics/714117/consumer-satisfaction-of-contact-with-supplier-uk-gb/
Ofgem & Ipsos, Satisfaction of energy customers with their supplier's contact in Great Britain (GB) in 2016 Statista, https://www.statista.com/statistics/714117/consumer-satisfaction-of-contact-with-supplier-uk-gb/ (last visited November 21, 2024)
Satisfaction of energy customers with their supplier's contact in Great Britain (GB) in 2016 [Graph], Ofgem, & Ipsos, October 10, 2018. [Online]. Available: https://www.statista.com/statistics/714117/consumer-satisfaction-of-contact-with-supplier-uk-gb/