This statistic presents information on the U.S. user satisfaction with in-store mobile payments as of December 2017. During the survey period, 45 percent of mobile wallet users rated their recent experience of in-store mobile retail payments as excellent.
Overall, how would you rate your experiences using the mobile wallets to pay for goods or services at a retail location?
Characteristic
Share of respondents
Excellent
45%
Very good
43%
Good
21%
Fair
2%
Poor
0%
0%10%20%30%40%50%
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Worldpay. (January 8, 2018). Overall, how would you rate your experiences using the mobile wallets to pay for goods or services at a retail location? [Graph]. In Statista. Retrieved April 28, 2025, from https://www.statista.com/statistics/712906/in-store-mobile-payment-satisfaction-usa/
Worldpay. "Overall, how would you rate your experiences using the mobile wallets to pay for goods or services at a retail location?." Chart. January 8, 2018. Statista. Accessed April 28, 2025. https://www.statista.com/statistics/712906/in-store-mobile-payment-satisfaction-usa/
Worldpay. (2018). Overall, how would you rate your experiences using the mobile wallets to pay for goods or services at a retail location?. Statista. Statista Inc.. Accessed: April 28, 2025. https://www.statista.com/statistics/712906/in-store-mobile-payment-satisfaction-usa/
Worldpay. "Overall, How Would You Rate Your Experiences Using The Mobile Wallets to Pay for Goods or Services at a Retail Location?." Statista, Statista Inc., 8 Jan 2018, https://www.statista.com/statistics/712906/in-store-mobile-payment-satisfaction-usa/
Worldpay, Overall, how would you rate your experiences using the mobile wallets to pay for goods or services at a retail location? Statista, https://www.statista.com/statistics/712906/in-store-mobile-payment-satisfaction-usa/ (last visited April 28, 2025)
Overall, how would you rate your experiences using the mobile wallets to pay for goods or services at a retail location? [Graph], Worldpay, January 8, 2018. [Online]. Available: https://www.statista.com/statistics/712906/in-store-mobile-payment-satisfaction-usa/
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