U.S. airports - passenger satisfaction by service type 2017

Published by
Alexander Kunst,
Dec 20, 2019
This statistic illustrates the results of a Statista survey among Americans taken in April 2017 regarding satisfaction with airport services. During the survey, about 86 percent of respondents were satisfied with the toilets and the rest areas at U.S. airports.

Percentage of U.S. respondents that were satisfied with the airport services in 2017, by type of service*

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Source

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Release date

May 2017

Region

United States

Survey time period

April 6 to April 14, 2017

Number of respondents

969 respondents

Age group

18 to 69 and older

Special properties

US residents who traveled by air in the past five years

Method of interview

Online survey

Supplementary notes

* Data was calculated based on the respondents that were very satisfied or rather satisfied with the airport services.

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Frequency of flying

6

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6

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4

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4

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3

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4

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4

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Topics

Airports in the United StatesPassenger airlinesRegional airlines in the United StatesAir transportationAmerican Airlines Group
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