This statistic presents the results of a Statista survey among Americans taken in April 2017 regarding air travel and broken down by preferred way of contacting airlines. As of April 2017, some 64 percent of the respondents stated that they usually communicated with their airline via emails.
Which channels do you prefer when contacting your airline?
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Statista Survey. (May 16, 2017). Which channels do you prefer when contacting your airline? [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/705929/us-air-travel-by-preferred-way-of-contacting-airlines/
Statista Survey. "Which channels do you prefer when contacting your airline?." Chart. May 16, 2017. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/705929/us-air-travel-by-preferred-way-of-contacting-airlines/
Statista Survey. (2017). Which channels do you prefer when contacting your airline?. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/705929/us-air-travel-by-preferred-way-of-contacting-airlines/
Statista Survey. "Which Channels Do You Prefer When Contacting Your Airline?." Statista, Statista Inc., 16 May 2017, https://www.statista.com/statistics/705929/us-air-travel-by-preferred-way-of-contacting-airlines/
Statista Survey, Which channels do you prefer when contacting your airline? Statista, https://www.statista.com/statistics/705929/us-air-travel-by-preferred-way-of-contacting-airlines/ (last visited November 21, 2024)
Which channels do you prefer when contacting your airline? [Graph], Statista Survey, May 16, 2017. [Online]. Available: https://www.statista.com/statistics/705929/us-air-travel-by-preferred-way-of-contacting-airlines/
